Sales Confidence & Resilience Training


Sales Confidence & Resilience – The Hidden Dynamics delves into the essential elements that drive sales success beyond conventional methods. Participants will explore the unseen factors affecting sales performance, with a focus on cultivating self-assurance and adaptability in high-pressure sales scenarios.

Through engaging sessions, attendees will learn techniques to boost mental fitness, navigate setbacks, and stay motivated during challenging times. This programme is designed to equip sales teams with the necessary skills to excel in a competitive market and achieve enduring success.

Sales Confidence and Resilience sales training

Why Confidence is Important in Sales

Confidence is an essential skill for every B2B sales rep. It’s the unwavering belief in yourself, your product, and your ability to connect with customers. When you radiate confidence, you influence perceptions and build trust. This trust is essential for establishing rapport with prospects, overcoming objections, and ultimately closing deals.

Confident salespeople project credibility and authority. They speak with conviction, inspiring customers to take action. In high-pressure sales environments, resilience is key. Confident individuals bounce back from setbacks, learn from their mistakes, and persist in the face of rejection. This grit is essential for maintaining a positive attitude and a winning mindset.

Confidence empowers you to take calculated risks, think outside the box, and ask for the sale. It gives you the courage to pursue ambitious targets and achieve outstanding results. Moreover, confidence is contagious. When you believe in yourself, your team believes in you, and your customers believe in your product. This creates a positive feedback loop that fuels further success.

Investing in your confidence is an investment in your sales career. By developing your self-assurance, you unlock your full potential and drive sales growth. Klozers “Sales Confidence and Resilience” course equips you with the tools and strategies to cultivate unshakeable confidence, build resilience, and achieve consistent sales excellence.

Key takeaways:

  • Confidence builds trust and credibility across sales teams.
  • Confident salespeople overcome objections, uncover more value and close more deals.
  • Resilience helps sales teams bounce back from setbacks.
  • Understand your current state and how you can change it.
  • Investing in your sales teams confidence drives sales growth.
  • Unlock your full potential with our course.

The Role of Resilience in Sales Success

Resilience is the bedrock upon which sustained sales success is built. It’s the unwavering ability to bounce back from setbacks, embrace challenges as opportunities for growth, and maintain a positive mindset even in the face of adversity. In the dynamic and often unpredictable world of sales, resilience is not just a desirable trait; it’s a necessity.

Resilient salespeople understand that rejection is not a reflection of their worth or abilities, but rather a stepping stone towards success. They possess the strength to overcome obstacles, the determination to persevere through tough negotiations, and the adaptability to pivot their strategies when faced with unexpected situations. Resilience helps sales professionals maintain a positive attitude as they strive to reach their goals, even when faced with challenging customers or difficult markets.

The ability to manage stress, maintain focus, and stay motivated in the face of adversity is paramount for sales professionals. Resilience enables salespeople to learn from mistakes, extract valuable insights from failures, and use those lessons to continuously improve their performance. This growth mindset fuels a cycle of continuous improvement, propelling them towards greater achievements. In the fast-paced world of sales, the ability to learn, adapt, and grow is key to success. Resilience also empowers salespeople to stay focused on their goals and keep a positive attitude, even during challenging times.

Resilient individuals build strong relationships with their colleagues, creating a supportive environment where everyone can thrive. They are reliable, consistent, and dependable, earning the trust and respect of their team members and managers. This collaborative spirit fosters a positive and productive sales culture, ultimately driving the entire organization towards greater success. If you’re ready to build resilience, join one of our events in London and start growing.

The “Sales Confidence and Resilience” course is designed to equip you with the tools and strategies to cultivate unwavering resilience, enabling you to navigate the ups and downs of sales with grace, overcome challenges with confidence, and achieve long-term, sustainable success in your sales career.

Measuring Sales Confidence and Resilience

In the data-driven world of sales, confidence and resilience are not just abstract concepts or “soft skills”โ€”they are measurable drivers of performance. By tracking key metrics and analyzing sales data, organizations can quantify the impact of these qualities on individual salespeople and teams, revealing the undeniable link between sales confidence, resilience, and revenue growth.

The Data Tells the Story

  • Increased Sales: Confident salespeople are more likely to close deals and achieve higher sales targets. By tracking individual and team performance, managers can identify high performers and analyze their common traits. Invariably, confidence and resilience emerge as key factors in their success.
  • Better Sales Conversation:ย Confident people find it easier to build rapport, display better body language, keep the prospect to the sales process, ask more difficult questions that uncover more value.
  • Shorter Sales Cycles: Confident salespeople tend to move prospects through the sales funnel more efficiently. They ask for the sale with conviction and handle objections with ease, leading to faster decision-making and shorter sales cycles. By analyzing sales cycle length, organizations can identify areas where confidence and resilience can be further developed.
  • Improved Customer Satisfaction: Confident people build stronger relationships with customers. They listen attentively, understand their needs, and communicate solutions with conviction. This leads to higher customer satisfaction scores and repeat business. Tracking customer feedback and loyalty metrics can reveal the positive impact of confident salespeople.
  • Reduced Employee Turnover: Resilient salespeople are more likely to stay with the company for the long haul. They view setbacks as opportunities for growth and are committed to overcoming challenges. By analyzing employee retention rates and exit interviews, organizations can identify the role of resilience in retaining top talent.

Turning Data into Action

By understanding the measurable impact of sales confidence and resilience, organizations can create targeted training programs and support systems that foster these qualities. Investing in employee development not only improves individual performance but also contributes to a positive and productive sales culture.

The “Sales Confidence and Resilience” course is designed to equip sales reps, sales managers and sales leaders with the tools and strategies to cultivate these essential qualities. By tracking their progress and celebrating their successes, individuals and teams can create a continuous feedback loop that reinforces confidence, builds resilience, and drives long-term sales success. Confidence and resilience aren’t just nice-to-havesโ€”they’re must-haves for any salesperson, sales manager or sales leader who wants to thrive in today’s competitive market.

Klozers Sales Confidence and Resilience Training

Unleash Your Sales Potential

Klozers’ transformative training programme equips sales professionals with the mindset, skills, and strategies to not only survive but thrive in any sales environment.ย  In B2B sales, confidence and resilience are non-negotiable and this training is essential for those looking to take their sales game to the next level.

What sets Klozers apart?

  • Proven Framework: Our program is built on a proven framework that has empowered countless sales teams to exceed their targets.
  • Live Training: No recordings – In-person training from seasoned sales experts who understand your unique challenges.
  • Practical Techniques: Learn actionable techniques for improving sales confidence applicable to all sales reps who want to close more deals.ย 
  • Resilience Building: Develop the mental fortitude to bounce back from setbacks and maintain peak performance under pressure.
  • Measurable Results: Track your progress and see tangible improvements in your sales performance and overall well-being.

Invest in yourself. Invest in your success.

Klozers’ Sales Confidence & Resilience Training is more than just a course โ€“ it’s an investment in your sales team and your growth. Join our community of empowered sales professionals and unleash your full potential.

Don’t just survive in sales โ€“ thrive.

Contact us today to learn more about our Sales Confidence & Resilience Training program and take the first step towards a more confident, resilient, and successful you.

This course is perfect for all customer-facing salespeople and their line managers who wish to enhance confidence, build resilience, and understand hidden communication dynamics. Ideal participants include:

  • Engineers
  • Consultants
  • Pre-sales Professionals
  • Business Development Professionals
  • Customer Service, Customer Success
  • Key Account Managers
  • Sales Manager, Directors, Sales Leaders, Revenue Leaders
  • Founders, Business Owners & CEOs

Recognising that people are a companyโ€™s most valuable asset necessitates a transformative approach to value management. The unique differentiator in any sales cycle is people, and ensuring they operate at their peak is essential for success.

This people-centric workshop is crafted to develop skills and qualities that empower individuals to handle lifeโ€™s challenges and uncertainties, laying the groundwork for success in all endeavours.

Participants will gain personal foundations to better handle the highs and lows and potential burnout associated with sales. The experiential nature of this course reinforces the benefits of the exercises as each participant is guided through the techniques, promoting their continued use. This approach ensures that attendees can realise the benefits in both their personal and professional lives.

Key benefits include:

  • Improved stress management and confidence
  • Enhanced understanding of hidden communication
  • Increased creativity and innovative thinking
  • Boosted resilience and adaptability
  • Heightened vitality and drive
  • Greater self-awareness and empathy

Module 1. Understanding Human Behaviour -This foundational session explores the reasons behind our actions and reactions. Learn how perception shapes reality and how obstacles can become opportunities for growth. Understand the role of confidence in driving behaviour

Module 2. Building Confidence -Discover the roots of self-assurance and its significant impact on actions and behaviours. Learn strategies to boost confidence levels, manage fluctuations, and embrace challenges as growth opportunities.

Module 3. Stress Management Techniques – Identify the causes and consequences of stress. Learn how to maintain optimal pressure for peak performance and discover effective methods to reduce and manage stress for a balanced mindset.

Module 4. Mastering Hidden Communication – Dive into the subtle nuances of nonverbal and subconscious communication. Develop a deeper awareness of its powerful role in success and learn strategies to harness this dynamic in professional interactions.

This experiential workshop starts by guiding participants through a reflective process to understand the reasons behind their actions and behaviours. Tools and techniques are then tried and experienced to validate effectiveness and how and when they can be applied.

We believe that personal development through experience and reflection fosters real, sustainable change, far more effectively when demonstrated and practiced.

For the best experience and outcome this workshop is best delivered live In-person. The minimum attendees are 10 with the maximum being 20.

Attendees leave the workshop energised and with an understanding of how they can build stronger foundations in both their professional and personal lives.

Post course support is provided through our online sales coaching platform.

We also provide on going 1-2-1 coaching at an additional cost.


What level of sales experience does the Sales Confidence & Resilience require?

This workshop is designed for anyone in sales or customer facing roles. This unique workshop helps to build confident and resilient foundations that underpin any level of experience.

Does the training work with other selling systems and methodologies?

Absolutely. This workshop is designed to build resilience and confidence and will support any other training that has been taken or planned in the future. It is designed to enhance the skills already learnt.

Will the training cover the topics that are important to me?

This workshop is designed to create stronger foundations for confidence and resilience in sales or customer facing roles. It does not cover specific sales techniques, it is designed to build, strengthen and enhance what has already been learnt or to be learnt in the future.

# saas companies # saas sales

As every business and itโ€™s people are unique, itโ€™s not unusual for people to still have questions.ย  You can book a no obligation call with one of our coaches who can answer any questions you have.


I found the course which I attended that Iain ran to be very informative, insightful and well structured. It covered a huge amount of ground but in very digestible pieces which meant that after two days I felt that I was leaving with a considerably greater understanding of selling psychology and a notebook full of helpful techniques. Would highly recommend his sales training to anyone.
Michelle MacFadyen โ€“ Regional Manager
I attended a Klozers Sales Training course on Consultative Selling Skills recently and it was definitely the best training I have ever had โ€“ in fact, anyone who knows me has heard me raving about it ever since!
Cheryl Philipson โ€“ Business Development Director
I have been working with Klozers for preparing a sales presentation for Suma Rรผhrtechnik, a manufacturing company in Germany. I was working together with Iain, a very professional and helpful person. He helped me in understanding what customers want, how to sell our products successful and how to understand, analyse and serve the target market. Thanks to Iain, my presentation had been truly a success and I gained confidence in selling and promoting our products. I would work with him again anytime!
Lena Thurwachter โ€“ Marketing & Strategic Development

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Sales Confidence & Resilience Training

Best Selling Course

Original price was: $891Current price is: $765

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60 Minutes
Pre-Work Included in Every Course

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