Telesales Training Course

This Masterclass is the complete guide to Telesales and covers everything from pure cold calling through to converting inbound sales enquiries. The most common attendees are:

• Outbound sales teams such as SDRs and BDR’s 
• Inbound Sales Teams who need to boost their conversion ratios
• Salespeople who need to book more appointments
• Business Developers who need to find and open new accounts
• Account Managers who want to renew more contracts and reduce churn
• Telemarketing teams who run campaigns every day

Despite all the new technology, tools and social platforms the number one sales tool remains to be the telephone.  

If you’re looking for a pure cold calling course or a course that integrates smart marketing tactics into your warm calls, this course has you covered.

Cold Calling is great, however, it’s labour intensive, there’s a  lot of time wasted just trying to get through to decision makers.

Our expertise lies in creating powerful sales  campaigns that leverage the telephone AND social selling AND email.  

This is much more than a cold calling course, it’s an omnichannel approach that leads with value.  Our clients have found this to be the most productive outbound combination.

Despite all the new technology, tools and social platforms the number one sales tool remains to be the telephone.  

If you’re looking for a pure cold calling course or a course that integrates smart marketing tactics into your warm calls, this course has you covered.

Cold Calling is great, however, it’s labour intensive, there’s a  lot of time wasted just trying to get through to decision makers.

Our expertise lies in creating powerful sales  campaigns that leverage the telephone AND social selling AND email.  

This is much more than a cold calling course, it’s an omnichannel approach that leads with value.  Our clients have found this to be the most productive outbound combination.

Spend time, watch and learn from your trainer as he demonstrates live, how to make cold calls and  warm calls to book meetings with complete strangers on the telephone.

These calls are not pre-planned or staged and the class chooses who the Trainer has to call.

Leave with a new mindset on the benefits of Telesales and a plan to kick start your telesales and appointment bookings.

Sales Mindset of a Winner: This module forms the bedrock of success. It redefines the sales narrative, instilling a mindset of ambition, resilience, and unwavering belief in yourself and your solution. Develop the mental fortitude to thrive in a competitive landscape, embrace challenges as opportunities, and drive you to your goals.

Perfecting your Value Proposition: Go beyond features and benefits. This module delves into the art of crafting compelling value propositions that resonate with client needs and aspirations. Learn to quantify your solution’s impact, articulate tangible outcomes, and position your offering as the catalyst for their growth.

Telephone Sales Skills: Command the Art of Conversation and embrace the phone as a powerful sales tool, not a dreaded necessity. This module shows the psychological dynamics of phone conversations, equipping you with the conversational skills, objection-handling techniques, and confidence-building strategies that put you in control. Learn to navigate call flows with ease, address concerns, and leave a lasting impression that converts dials into appointments and prospects into clients.

Live Calling with Coaching: Take your skills from the classroom to the live arena with expert coaching by your side. This module provides a real-world platform to put your newly acquired telephone sales skills to the test, with experienced mentors offering real-time feedback and guidance as you conquer your cold calls with newfound confidence. Witness your anxiety dissipate and your success rate soar as you navigate live conversations with a proven approach that just works.

Unlike traditional Training Companies we believe people learn by doing rather than following theory in text books in a classroom.

We use a workshop methodology where we have a blended mix of theory where appropriate, whilst focussing the majority of the time practising real life sales activities.

In order to ensure participants not only learn the theory behind the skills, this course includes time for live calling.  This helps participants overcome any phone fear and provides an opportunity for live coaching from the course leader. 

This ensures each attendee remains engaged and learning in a positive and supportive environment.

Each Course Module last no more than 90 minutes to ensure attendees can absorb the new strategies and tactics covered.

This course can be delivered:

1. 1. On site as a one day bootcamp.  Minimum 5 people.  Additional travel & Accommodation charges apply.
   2. Remotely online via 4 x live 90 minute workshops. Dates and times confirmed on booking.

During the training period each participant has access to a dedicated coach via telephone, email and live chat. 

Attendees leave our telesales training energised with new ideas, strategies and tactics, but often additional questions can arise where they need a sounding board. We provide post course support through our Sales Coaching Platform built inside MS Teams where members can ask questions, via chat, mail and conferencing calls.

The platform uses the Microsoft Teams application and can be access via PC, Tablet or Phone and contains FREE Guides, Templates and Tools.

Ongoing 1-2-1 sales performance coaching is also available at an additional charge.

What level of sales experience do attendees require?

This course uses a genuinely different approach to selling. Because of this we have successfully delivered this course to graduates who are new to sales and experienced sales professionals who are looking to both refresh and top up their sales skills.

Is the course just about cold calling?

No.  Whilst the course does include training on cold calling the focus is on Telephone Selling as a whole.  The programme content is specifically designed for anyone in sales who uses the telephone as part of their day to day activities.

Does the telesales training work with other selling systems and methodologies?

Yes. If you have already trained your salespeople, our training and coaching works alongside any of the major selling systems, such as Miller Heiman, Richardson, SPIN or Solution Selling.

Will the training cover the sales topics that are important to me?

Yes – all our sales training and coaching includes an initial needs analysis where you can specify specific areas that are important to you.

What industries does the training cover?

Our sales training and coaching is specific to Business to Business selling, not to any specific vertical. We do however have lots of experience in IT, Pharma, Technology, SaaS, Professional Services, Digital Media, Construction, Engineering, Oil & Gas, Banking, Software and Financial Services.

Can I cancel my coaching plan?

If you have ordered additional Performance Coaching we have no desire to “lock in” clients who are in any way unhappy so Yes.  You can cancel your coaching plan at any time and you will still have access to your coach and all the content up until the date of when the next monthly payment would have been due.

Should you require telesales training for 4 or more participants we can set up separate sessions exclusively for your team at a date/time convenient to you. 

Furthermore, if time and  budget permits we can tailor the material in advance of the training in order that the context and relevance meets the needs of your organisation.

 Please use the “Book a Free Consultation Call” function below to speak to one of our coaches.

As every business and its people are unique, it’s not unusual for people to still have questions.  You can book a no obligation call with one of our coaches who can answer any questions you have.

BOOK A FREE CONSULTATION CALL