Telesales Training Course


Fully interactive Telesales sales training with framework and guides to create your own sales messaging, call plans, 90 day action plans and post training support.

Our Trainers make LIVE calls to demonstrate what we teach.

Nothing damages your brand quicker than poor quality outbound telesales.

We practice and teach the Consultative Selling methodology which will make your calls sound different to every other cold call your prospects receive.

This Masterclass is the complete guide to Telesales and covers everything from pure cold calling through to converting inbound sales enquiries. The most common attendees are:

  • Outbound sales teams such as SDRs and BDR’s 
  • Inbound Sales Teams who need to boost their conversion ratios
  • Salespeople who need to book more appointments
  • Business Developers who need to find and open new accounts
  • Account Managers who want to renew more contracts and reduce churn
  • Telemarketing teams who run campaigns every day

Despite all the new technology, tools and social platforms the number one sales tool remains to be the telephone.  

If you’re looking for a pure cold calling course or a course that integrates smart marketing tactics into your warm calls, this course has you covered.

Cold Calling is great, however, it’s labour intensive, there’s a  lot of time wasted just trying to get through to decision makers.

Our expertise lies in creating powerful sales  campaigns that leverage the telephone AND social selling AND email.  

This is much more than a cold calling course, it’s an omnichannel approach that leads with value.  Our clients have found this to be the most productive outbound combination.

Spend time, watch and learn from your trainer as he demonstrates live, how to make cold calls and  warm calls to book meetings with complete strangers on the telephone.

These calls are not pre-planned or staged and the class chooses who the Trainer has to call.

Leave with a new mindset on the benefits of Telesales and a plan to kick start your telesales and appointment bookings.

Session 1. Crafting your Sales Message and targeting the right prospects

Discover the formula for selecting and targeting the right prospects and what you need to say that makes them want to hear more. We’ve also included content from our modules on Mastering the Complex Sales and How to sell to Big Companies.  This session is packed with our best outbound content.

Session 2. Creating a winning Sales Mindset

“The man who wins is the man who thinks he can.” Develop a stronger and more powerful mindset that empowers and motivates you even through difficult times. This course session builds sales winners.

Session 3. Live Calling 

Watch and learn as your Sales Trainer makes live calls to prospects selected by the class to demonstrate the techniques and strategies covered in the previous sessions. Please note these calls are not pre-planned or staged and the class chooses who the Trainer has to call. The Trainer will show you how to debrief every call and understand how to refine your own sales calls.

Unlike traditional Training Companies we believe people learn by doing rather than following theory in text books in a classroom.

We use a workshop methodology where we have a blended mix of theory where appropriate, whilst focussing the majority of the time practising real life sales activities.

In order to ensure participants not only learn the theory behind the skills, this course includes time for live calling.  This helps participants overcome any phone fear and provides an opportunity for live coaching from the course leader. 

This ensures each attendee remains engaged and learning in a positive and supportive environment.

Each Course Module last no more than 90 minutes to ensure attendees can absorb the new strategies and tactics covered.

Work Based Learning

The course can be delivered onsite or via 3 x 90 minute high paced and interactive sessions delivered live on the first three calendar weeks of every month. 

After booking you are automatically added to the next course which starts on the first Tuesday of every calendar month. For onsite delivery please check dates with us in advance of booking.

During the three week training period each participant has a access to a dedicated coach via telephone, email and live chat. 

Our monthly classes are restricted to 12 participants to ensure classes are not overcrowded.  In addition, we do not allow more than 3 participants from any one company so the session time is never dominated by one organisation. 

Should you require more than 3 places we are happy to schedule a separate class at no extra charge. 

Training for Telesales
Training for Telesales

Attendees leave our telesales training energised with new ideas, strategies and tactics, but often additional questions can arise where they need a sounding board. We provide post course support through our Sales Coaching Platform built inside MS Teams where members can ask questions, via chat, mail and conferencing calls.

The platform uses the Microsoft Teams application and can be access via PC, Tablet or Phone and contains FREE Guides, Templates and Tools.

Ongoing 1-2-1 sales performance coaching is also available at an additional charge.

Consultative Selling Skills CourseSupport

What level of sales experience do attendees require?

This course uses a genuinely different approach to selling.

Because of this we have successfully delivered this course to graduates who are new to sales and experienced sales professionals who are looking to both refresh and top up their sales skills.

Is the course just about cold calling?

No.  Whilst the course does include training on cold calling the focus is on Telephone Selling as a whole.  The programme content is specifically designed for anyone in sales who uses the telephone as part of their day to day activities.

Does the telesales training work with other selling systems and methodologies?

Yes. If you have already trained your salespeople, our training and coaching works alongside any of the major selling systems, such as Miller Heiman, Richardson, SPIN or Solution Selling.

Will the training cover the sales topics that are important to me?

Yes – all our sales training and coaching includes an initial needs analysis where you can specify specific areas that are important to you.

What industries does the training cover?

Our sales training and coaching is specific to Business to Business selling, not to any specific vertical. We do however have lots of experience in IT, Pharma, Technology, SaaS, Professional Services, Digital Media, Construction, Engineering, Oil & Gas, Banking, Software and Financial Services.

Can I cancel my coaching plan?

If you have ordered additional Performance Coaching we have no desire to “lock in” clients who are in any way unhappy so Yes.  You can cancel your coaching plan at any time and you will still have access to your coach and all the content up until the date of when the next monthly payment would have been due.

Should you require telesales training for 4 or more participants we can set up separate sessions exclusively for your team at a date/time convenient to you. 

Furthermore, if time and  budget permits we can tailor the material in advance of the training in order that the context and relevance meets the needs of your organisation.

 Please use the “Book a Free Consultation Call” function below to speak to one of our coaches.

As every business and its people are unique, it’s not unusual for people to still have questions.  You can book a no obligation call with one of our coaches who can answer any questions you have.


Excellent workshop of Sales. Ian was a super good instructor. The content was useful and easy to understand and apply.
Mari Herera
Recently completed a sales training course with Iain. Great advice and guidance during the training.
James Abey
The sales training from Klozers is great – it really helped me understand the sales process and how to interact better with customers of all types.
Heather Mackay

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Course Dates

Session 1Session 2Session 3
Tuesday 7th September 1200 - 1330Tuesday 14th September 1200 - 1330Tuesday 21st September 1200 - 1330
Tuesday 5th October 1200 - 1330Tuesday 12th October 1200 - 1330Tuesday 19th October 1200 - 1330
Tuesday 2nd November 1200 - 1330Tuesday 9th November 1200 - 1330Tuesday 16th November 1200 - 1330
Tuesday 7th December 1200 - 1330Tuesday 14th December 1200 - 1330Tuesday 21st December 1200 - 1330
Tuesday 4th January 1200 - 1330Tuesday 11th January 1200 - 1330Tuesday 18th January 1200 - 1330
Tuesday 1st February 1200 - 1330Tuesday 8th February 1200 - 1330Tuesday 15th February 1200 - 1330
Tuesday 1st March 1200 - 1330Tuesday 8th March 1200 - 1330Tuesday 15th March 1200 - 1330

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